help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit versa 2 green screen and overheated

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2024 05:18

‎08-20-2024 05:18

My Versa 2 is apparently dying. First very bright green screen. And when I wanted to charge it, it get overheated. I almost burned myself. And even after an hour it is still this hot. Anyone else has had this issue? 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎08-20-2024 05:39

‎08-20-2024 05:39

@krismaldo   It sounds like your Versa 2 developed a battery fault.  Please don't try charging it any more.  It is broken and you should dispose of it according to your local e-waste recycling rules.

This can happen with any rechargeable battery and isn't unique to Fitbit batteries.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎08-20-2024 05:45

In response to LZeeW

‎08-20-2024 05:45

Yes, you're probably right about this. So sad cause the versa 2 is only just 2 years old. Thank you for your reply. 

Best Answer