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Fitbit versa 3 band not staying attached

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‎07-26-2022 16:52 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

‎07-26-2022 16:52 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

  • I recently got my Fitbit replaced because my last one stopped working, now the button that holds the band doesn't hold the band in I put it on my wrist and it's falling off my wrist within minutes what do I do? Don't want to have to contact support again because of my Fitbit getting a little frustrated now. 
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‎07-26-2022 21:52

‎07-26-2022 21:52

Hi @Krisalee-Ann21  getting with support is the only thing you can do. We're the community forums and we can't help with this.

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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