Fitbit versa dead; no longer turning on or charging

[Rockstar0777]

After dying my Fitbit versa does not charge or turn on. There is no issues with the connecters, or charge cable. On the previous charge it held fine. This has gotten wet from normal wear ie sweat etc but not submerged. Anyone advise? 

[Rockstar0777 · Accepted solution]

This has been plugged in for more than a day and am experiencing this issue

Any help is appreciated

[ewheels]

Same with me. Versa battery was completely dead. Put it on the charger and I have nothing and it's not a port issue. 

[allanlaw]

I a as m on my 2nd one in 30 days and both burned up. 

[Jodbug]

Common issue with these watches - I've had 4. When it starts to act like this it is DEAD. You'll have to get a new one. This is how they all die eventually. They are actually total pieces of junk, I'm not buying another one. 

[ShawnaC]

Does Warranty cover it?? I’ve only had mine since May and it just died on me

[allanlaw]

I have Versa 2, my first one was on Father’s Day, right out of the box I plugged it in to charge and it got fire hot never did work sent it back to seller on amazon, quickest way to get new one. 2 one ,Now yesterday August 10, was low on charge so I plugged in it got fire hot to touch and never came on again. Now it will take a week or better to get replacement. Now worried that the 3rd one will have same issue and I will be stuck. 

[allanlaw]

I will try to get refund and buy Apple Watch.

[LMHoward]

This happened to me too. If you have had it less than a year, you can get a replacement. If you have had it longer than that, all they will do is offer you 25% off a new device unless you purchased the extended warranty. However, I did a lot of searching on these forums and found a solution that brought mine back to life. The sleep function is acting wonky but everything else is working. It’s worth a try. 

 

[leahleahroy]

This worked! Thanks for the info!!

[ajd.deshmukh]

Same issue with mine too...  its completely dead and cant see any other way to turn it on.

Also it is older than and ending up being a junk

[aynatcsy]

I am experiencing this issue too. Sometimes the screen lights up and gets stuck at the fitbit logo. Pressing (or holding down) the side buttons don't help.