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Fitbit versa didn't record a day's steps

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‎01-05-2019 11:08

‎01-05-2019 11:08

Wheb checking my steps from yesterday, there was a Zero. I walked over 7,000 steps. How can I retrieve the data?

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‎01-05-2019 13:49

‎01-05-2019 13:49

Perhaps it just hasn't synced yet to get the data from your tracker to the fitbit database.

On phone dashboard, click Account icon near top right.  Then just under your tracker type, it shows when it last synced.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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2 REPLIES 2

‎01-05-2019 13:49

‎01-05-2019 13:49

Perhaps it just hasn't synced yet to get the data from your tracker to the fitbit database.

On phone dashboard, click Account icon near top right.  Then just under your tracker type, it shows when it last synced.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-06-2019 09:32

In response to JohnnyRow

‎01-06-2019 09:32

Thanks so much for the advice!

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