help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit versa heart rate always inaccurate/wrong

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-06-2020 12:01

‎08-06-2020 12:01

Hi

 

My fitbit versa as of a few weeks ago seems to always have an incorrect heart rate. For instance when I am having a normal walk down the street it gives a heart rate of 120bpm but when I am doing a circuit/HIIT class it can read a heart rate of 99bpm. Totally wrong. So therefore I always feel I have inaccurate information eg calories burned etc. I have reset it but still the same. Can someone please help??? 

thanks lee

Best Answer
Labels:
0 Votes
0 REPLIES 0