Fitbit versa not receiving call/text motifications

[AP_581]

I have completed all steps to re- repair; re-install Fitbit app; etc. All notifications are enable; however; I’m still not receiving notifications. When my phone rings or text message is sent I don’t see unless I swipe up on the watch. It’s not showing I’m receiving a call on the Versa. Please help

[NellyG · Accepted solution]

What phone are you using? Is it on the Supported Devices List?

[Rich_Laue]

Actually @AP_581 it should be a sweetie down.

Have you checked to see if notifications on your Versa are turned on?

You might also have notifications set to turn off when your asleep, and the Versa if misbehaving

[AP_581]

iPhone 8
--
Ashley M. Porter

[AP_581]

It was working until yesterday. I have have all settings. I don’t know what else to do???