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Fitbit versa not showing as connected to bluetooth

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‎07-03-2019 12:26

‎07-03-2019 12:26

Ive tried all sorts of restarts suggested on these forums including my phone and Fitbit. I get whatsapp notifications and calls come through but no texts and the fitbit isnt showing up when I search for devices on my phone. Help please! Or let me know how to exchange as mine is still in warranty.

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‎07-04-2019 16:13

‎07-04-2019 16:13

Welcome to the Fitbit Community @Rbrown1234.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Fitbit Versa not receiving text notifications and not showing as connected to Bluetooth. I appreciate your troubleshooting efforts and understand your concern regarding the exchange. I've shared your post with our Support team and they've mentioned that you already have a case with them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance. 

 

You can take a look at this page for more information about the warranty policy.

 

If you have any questions, feel free to let me know.


 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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