Fitbit versa not working after factory reset

[Maria_Sherin_N]

I did factory reset on versa after which the screen is blank

I have charged for more than an hour but still it's dead

Tried pressing all 3 buttons at the same time but still no signs of working

What should I do now?

FYI- before I did a factory reset, I had my versa charged to 100% (battery full). As soon as I gave factory reset while it was on charge, the screen went blank with no signs.

Please help to sort our asap

[Rich_Laue]

Why did you do a factory reset? Have you held in the left button long enough to turn on? Does the tracker work while plugged in? 

A factory reset is done by holding in the left and lower right. 

Do you get any vibrations. 

[Maria_Sherin_N]

Hi,

My bluetooth was not connecting properly after the software update with
versa

Therefore wanted to reset

Please help me

I did using settings option and did not use any buttons for factory reset

Now what am I supposed to do?