Fitbit versa screen black but vibrates for notification

[Mflores1125]

Attempted factory reset but no change.  The screen has remained black shortly after changing clock face and update . There are no lights on the back but is fully charged per app. Frustrated and I bought this watch Sept 2019. Haven't had any issues prior to now. 

[SunsetRunner]

Try a Restart and do it several times if necessary.

[Mflores1125]

That did not work, the screen is dead
Logo never appeared after multiple attempts. I get vibration when text
comes through but no response for screen.

[SunsetRunner]

Contact Customer Support.