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Fitbit versa shows sync in notification but has no data in app

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My fitbit has stopped syncing for a few days. I have restarted my phone, watch, my Bluetooth and nothing. Interestingly, the constant drop down notification shows that my fitbit was synced last night!

 

When I look at the watch settings, the last sync occurred on the 16th...the data reflected once I click the tile is consistent with this info not what I see on the drop down notification.

 

I also have not been receiving any notifications on my watch during normal use. 

 

Is anyone else experiencing this? It looks like the current issue is allowing people to see the data once they click the tile.

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Can you see your stats on the website dashboard?

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I'm having the same problem and it's not updating the website dashboard either.

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nope! i dont see anything on the web either. 

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