Fitbit versa shuts down

[Astaro927]

So my versa Is 4 days old, and twice now I've had the thing die on me randomly. The first time I knew it was almost full charge so I look down to see the time and randomly it is off and won't turn back on. No response to buttons. The next morning it randomly came back to life thinking it was the previous day. Now, once again, the watch is randomly shut down and won't respond to buttons or resets. Has anybody else had this issue? 

[NellyG]

Restart it several times. If that doesnt work then do a factory reset usingbthe button (instructions below). If that doesnt fix it you will need to contact Support (link in my signature ) Let us know how you go 

Restart your tracker

FACTORY RESET USING BUTTONS
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.

If the device turns on, please go back to the Fitbit app and setup your device back to your account with these steps. Make sure your watch is plugged into a wall plug or a computer, next to the router and that there are no other trackers or devices with Bluetooth on nearby when setting up.  Please log into your account, go to account on the upper right corner, there look for "setup a device" and tap on it. Follow the instructions on the screen and let the watch charge for 2 hours.