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Fitbit versa won’t stay connected to Bluetooth and wifi

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‎08-17-2020 02:45

‎08-17-2020 02:45

My Fitbit versa won’t stay connected to Bluetooth or wifi. Every now and then it decides to connect. Never had this problem before. Losing time and nothing is accurate as it won’t sync.

i have tried everything and all software is up to date. There is no problem with my phone as that can find wifi and can connect to other Bluetooth devices easily.

what can I do to fix my versa?

please help

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7 REPLIES 7

‎08-17-2020 03:05

‎08-17-2020 03:05

Don't hold your breath for a quick resolution.  It's been 2 weeks since mine went wrong. It's now in a drawer gathering dust. 

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‎08-17-2020 03:08

In response to Footie15

‎08-17-2020 03:08

I can sync my kids watch on my phone an ace2

so pretty sure it’s my versa that’s the issue

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‎08-17-2020 03:44

‎08-17-2020 03:44

This has been happening to me too.

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‎08-17-2020 04:11

‎08-17-2020 04:11

Me too - constantly disconnects, I have to re install, so annoying. My old charge 2 works perfectly, wishing I’d never upgraded 🙄

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‎08-17-2020 06:29

‎08-17-2020 06:29

I'm having the same problem! Prior to that my active mInutes weren't showing. So frustrating. 

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‎08-20-2020 20:49

‎08-20-2020 20:49

I know this sounds obvious but I realized my issue was due at least once a day I would place my phone on flight mode or turn bluetooth off or whatever it was. I was wondering why it was every day but this explains it. Haven’t had issues after just choosing to put on “do not disturb” on my phone instead.

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0 Votes

‎10-03-2020 09:55 - edited ‎10-03-2020 09:56

‎10-03-2020 09:55 - edited ‎10-03-2020 09:56

Usually I can turn my Bluetooth off for a few minutes and then back on and force sync my watch but today it’s not working at all. I loved my Blaze and never had problems til the battery died. Wish I would’ve bought something else. I rely one specific app notifications for work and I rarely get them. This watch is awful. 

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