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Fitbit will not charge or start. Have tried pressing all 3 button with no luck.

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‎04-30-2019 22:59

‎04-30-2019 22:59

  • Fitbit versa will not turn on.  Has been on Charger still no luck.  Have tried oressing the 3 buttons amd still no luck.  Need help please.
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5 REPLIES 5

‎04-30-2019 23:15

‎04-30-2019 23:15

From an experience, I just left it on charge for about 5 hrs...more than usual hrs, came back and it was on.

 

You can also try the three button soft reset.

FitbitSense, TeamFitbit, TeamPixel, Scientist, Gamer!
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‎04-30-2019 23:18

‎04-30-2019 23:18

I’m having the same problem with my new versa. I’ve charged it over night & still says no charge. I’ve pushed the three buttons, but I don’t even know what the buttons are for? Have you gotten any answers yet?

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‎05-01-2019 07:32

In response to Kenzibit

‎05-01-2019 07:32

Still no luck.  Chatted with fitbit CS and they are replacing my watch.

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‎05-01-2019 22:30

In response to Velms

‎05-01-2019 22:30

Yep, I talked to CS tonight & they are sending me a new one too. Now I have to wait another week for it to arrive. Thanks 

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‎05-02-2019 07:19

In response to JSinker

‎05-02-2019 07:19

@JSinker @Velms Welcome to our Fitbit Community! I'm so glad to hear that your Versa trackers were replaced. Thank you for posting the update here.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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