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Fitbit won't charge or turn on

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‎05-23-2020 18:12 - last edited on ‎05-25-2020 19:07 by

‎05-23-2020 18:12 - last edited on ‎05-25-2020 19:07 by

Fitbit died but it on charge like alway now it wont work followed the cleaning instructions tried to reset and bought a new charger still not work the screen will light up and then turn off

 

 

Moderator edit: subject for clarity

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‎05-25-2020 19:06

‎05-25-2020 19:06

Welcome to the Fitbit Community, @Jaxonsfaddy15. I am sorry for the delayed response.

 

I am sorry to hear your Fitbit Versa turns off and won't charge. Thanks for trying to resolve this and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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