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Fitbit won’t come on/warranty work

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‎08-14-2019 23:11

‎08-14-2019 23:11

I bought my Fitbit in April and 3 months after I bought it it died. I waited 3 days to charge it because I couldn’t find my charger and the screen light will come on but it won’t charge! I’m afraid it was fried by my wall-plug because my phone charger had a short in it too around the same time this quit working. 

 

I was wondering if I had a warranty on it or If I could send it off to get it fixed from being fried

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‎08-14-2019 23:21

‎08-14-2019 23:21

Hi @Dani2015  Therr is no repair centre, so you cant get it fixed. There is a warranty on fitbits, but it does not cover accidental damage, so you may be out of luck, but contact Support anyway amd see what they say (link in my signature)

Fitbit Warranty

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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