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Fitbit won't hold a charge for even 2 days

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‎05-13-2019 07:30 - last edited on ‎05-14-2019 17:48 by Moderator Alum

‎05-13-2019 07:30 - last edited on ‎05-14-2019 17:48 by Moderator Alum

My Fitbit wont hold a charge for even 2 days. I restarted it, disabled all unnecessary apps and switched to a basic clock face. Nothing has helped.

 

 

 

Moderator edit: subject updated for clarity 

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2 REPLIES 2

‎05-13-2019 12:32

‎05-13-2019 12:32

Hi, usually 1 restart does not solve the problem. Restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see after each restart the Fitbit logo and release the buttons. This resets the internal system of your Versa. 

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‎05-14-2019 08:42

In response to SunsetRunner

‎05-14-2019 08:42

Another thing to do is turn off any unneeded auto detected exercises that you do not do.

I would also let the tracker get fairly dead,  under 10% and try a 1 amp charger. This should give a slower deeper Charge, and letting the battery drop below recommended, especially if the battery has been abused, sometimes helps. 

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