Fitbit2 not tracking sleep and health metrics

[RMG89]

Fitbit2 stopped tracking sleep , health metrics and active zone mins

[Gr4ndp4]

Hi, @RMG89, welcome to the community, can you please provide information about your device, the make, model & OS of your phone along with the SW version of the Fitbit app you are using? More detail on what you are seeing will also help.

You may find these articles of interest How do I track my sleep with my Fitbit device? - Fitbit Help Center, What should I know about health metrics in the Fitbit app? - Fitbit Help Center & What are Active Zone Minutes or active minutes on my Fitbit device? - Fitbit Help Center 

If your device has stopped syncing this may help Why won't my Fitbit device sync? - Fitbit Help Center 

More information will help us focus more accurately on your problem.

Please post here again.

Cheers

[Cylova]

I’ve tried everything that you suggested above.  It doesn’t work.  Poor quality product and customer support.  The so called process is a joke.  This forum confirms Fitbit has many problems & no resolutions!

[Gr4ndp4]

Hi, @Cylova, as indicated in my earlier post - 

More information will help us focus more accurately on your problem.

Please post here again.

Cheers