Fix for versa not syncing with huawei and honor

[danirose25]

I have the honor 10 and have been fuming as it wouldnt sync at all. It was becoming a pain in the end and fitbit were no help at all

I tried all the tips they tell you to but to no avail but have found one myself

Go to settings

System and reset settings

Reset network settings

This completely resets the bluetooth and its worked for me...  Been on for over 24 hours now. Id have been lucky to get it to work for 24 seconds before

Hope it can help others

[SunsetRunner]

Go into settings, then goto apps

Uncheck the power intensive prompt, then click on app launch

Uncheck manage automatically and the other check boxes will turn to on, click ok

At bottom of screen click options, then choose special access

Select ignore battery optimisation, at the top click on allowed and pull down will open, choose all apps

Scroll to Fitbit and click on it, choose allow to ignore battery optimisation, then click ok

As well as resetting your Bluetooth connection settings as mentioned prior I use these settings to get a bit more reliability for my connection. 

[DasaWhite924]

I was able to follow what you said until the last 3 screens. Not sure where you went to get to those options s 

[SunsetRunner]

The 3rd screen is what you get when you are on settings/apps and then press the options button at the bottom of the screen

[MRZL]

Did this with my Huawei Nova 3i, nothing happened. Fitbit still wont sync.

[czandor]

I made this program to fix this sync issue:

https://play.google.com/store/apps/details?id=hu.czandor.fitbitsyncfix

[peterwalker78]

Hi mate. Would be awesome if this works. Could you give some detail of what it does to get syncing working?

[MRZL]

Thanks. Tried the app and its been 5 hours, still working smoothly. I'll be testing it out for the next few days if it would be a permanent fix, then would definitely recommend it to everyone. 

[Snodger]

That's awesome! Installed the app, the quick fix didn't seem to help, so I just did the instructions for running the service, and all of a sudden the app pairs with my Ionic. If you can do that, I can't understand why Fitbit couldn't have done so as well!

[DasaWhite924]

Hey 

How does it's fix the issue? Also is it one time fee?

[DasaWhite924]

Is your Fitbit still synching?

[Snodger]

After going to bed and just getting up, refreshed my dashboard and can see last synced 5 mins ago and shows me my sleep for last night - still working for me so far!

[czandor]

It's good to hear that.

I constantly updating the app based on users feedbacks, so keep it updated...

[DasaWhite924]

It didn't work for me 

[czandor]

Phone model and tracker type? 

[Daughty]

Huawei Honor 10

Fitbit Versa

Get Outlook for Android

[DasaWhite924]

Huawei SE 

Versa 

[czandor]

With Honor 10  and Versa this fix 100% working. 

[czandor]

I don't know this phone, please install this fix, follow and done with the instructions, enable everything in app, and send me Phone Info from the app. 

[DasaWhite924]

I connected but the connection doesn't stay. I send you the phone info 

[czandor]

I got your mail with debug info. Looks like this fix will not work with your phone. 

Maybe you can try another method: I will update my app tomorrow with some additional option to fix sync if all previous attempts failed