Fix for versa not syncing with huawei and honor

[danirose25]

I have the honor 10 and have been fuming as it wouldnt sync at all. It was becoming a pain in the end and fitbit were no help at all

I tried all the tips they tell you to but to no avail but have found one myself

Go to settings

System and reset settings

Reset network settings

This completely resets the bluetooth and its worked for me...  Been on for over 24 hours now. Id have been lucky to get it to work for 24 seconds before

Hope it can help others

[themargot80]

Hi. I removed my versa from app. Unistalled app. Then done everything from scratch. Paired good. I've got the latest 19 versa update. Worked yestarday whole day with notification till 9 p. m. Today morning notifications did not work so I unpaired versa. Bluetooth off. Restart both. Notifications working now. It looks like I will have to unpair them daily. The new update is probably bit better as at least it worked longer then previously. Try this

Sent from my HUAWEI P20 lite on Three.

[themargot80]

What's full version of the app?

Sent from my HUAWEI P20 lite on Three.

[czandor]

Hello,

I just sent you a mail with the instructions, you missed something in the setup process.

But anyway, I can not guarantee that your tracker, and your huawei/honor phone will sync perfectly with my fix, but most of the cases (phone and tracker combination) it is working, and solves the problem permanently. My wife have a honor10 phone and versa smartwatch, and she had many sync problem before I made the fix. Now, its working without any issue for one month with my fix.

When you want to extend the trial period just uninstall and install my app, this will reset the trial period.

But when you reinstall my application, you have to do all the steps in instructions again.

For those who are new to the forum, this is the fix: https://play.google.com/store/apps/details?id=hu.czandor.fitbitsyncfix

[DasaWhite924]

I have a Huawei SE and they fix works. I bought the full version, I haven't had any issues at all .thank you for creating a fix. I was about to get rid of my versa but this app really works 

[themargot80]

Czandor it looks like it works now. 2 days receiving notifications after installing the trial version. Yestarday removed app and stopped working. After reinstalling works again. I don't know what does app do but at least now it is working. Thank you so much! What a shame that fitbit engineers can not fix it by themselves 

[peterwalker78]

At this point, calling them engineers seems rather generous. Either they're a bunch of hacks, or they have terrible management forcing them to create piles of technical debt and go on constant death marches. Either way, if they don't sort their issues out soon, their next earnings call is going to be dismal and people will start panic dumping FIT shares.

[Karona218]

Totally agree @peterwalker78. Crazy how a line person sees a problem, and fixes it and is generous enough to share with others at a very reasonable cost, but yet a huge corporation like Fitbit has moderators that just tells you to uninstall and reinstall the app. Theyre  not even working on a solution.

[themargot80]

Czandor you are a star. How nice is feel the vibrations on wrist now. You should post on fitbit Facebook group and versa users group as people don't know how to fix it

[AlvaroFitbit]

Hi everyone. Thank you for your feedback regarding the fixed shared in this thread. Hope this helps other members in the same situation. Also @czandor thank you for your contribution.

I'll be around!

[themargot80]

I am using czandors app for many days now and it works perfectly. Notifications working plus replies. Thank you once again Czandor. You should work for Fitbit ! 

[Pingette46]

Hi, any luck using the Versa with Huawei P20? I haven't bought the Versa yet but not sure if it will work? Any thoughts?

[themargot80]

when your read the above you will find the answer 😉

[IkaZulZahra]

Hi, can you test it with Huawei Nova 3 please.

[Welsh_Alli]

Hiya, jumping on your post as there's not much on the Ionic threads. My Ionic worked fine (eventually) with my P9 but ive just had an Honor 10 and its all gone wrong! Had a week or so off it syncing fine but now nothing  I've already tried unpair/pair, uninstall/reinstall app, Bluetooth off/Bluetooth on things and had the standard 'not compatible' response from Fitbit 😒 Open to any other suggestions 👍

[themargot80]

Before my trial period for sync fix for fitbit app expired I removed it and after few hours my versa stopped syncing and receiving notifications. So I've got the full app and paid few pounds. Everything is working now perfect. The app somehow reset the Bluetooth from time to time and does other things to keep it working all the time. Let's hope that will help constantly as counting on Fitbit help is hopeless as they all say not compatible. But somehow Czandor found solution and helped the others

Sent from my HUAWEI P20 lite on Three.

[Welsh_Alli]

Thank you. I saw the link for the fix so will give it a go. 

[Karona218]

Let us know how it goes! Hope it works for you!

[Welsh_Alli]

It's been like magic! I've only used the 'fix once' option but will do the permanent one when I get time to look at the instructions properly. Used it twice so far and it's been fab! 

[Karona218]

Yay! Happy!!!  @Welsh_Alli. Glad it works for you!

[themargot80]

My has stopped syncing for days 😐 pressing fix now and nothing. Full version download. Worked for many days but now having problems. I checked all the setting and nothing was changed so the same as recommended in the app

Sent from my HUAWEI P20 lite on Three.