As of yesterday, I have been having issues with my Versa not turning on. I soon found out that it might have been a corrupt clock that could be causing the issue. I contacted support and they said to reset my device or do some troubleshooting based on a guide. I did all those steps and found nothing. I then was just sent a 25% off code for a new device because I have had my versa for 2 years. Now upon doing research I found out about the clock and removing the one fixed the issue.
From here I figured that I fixed my problem and everything should be good. The Fitbit is back to working like normal. I then pushed the latest firmware update to the watch and now my device is bricked. I have contacted customer service on this issue and I was told I have to buy a new device. So, needless to say, I was able to fix an issue that customer service couldn't yesterday, and then Fitbit bricked my device. Now I have many hours invested in fixing this device just to end up with nothing.
Is there any fix, or do I just have to wait for the next firmware to be pushed and then I can try and see if I can get this thing working again?
