Food plan and calories seem to be miss calculated-Versa

[andacarina]

Hello, 

I have some problems with my food plan calories. They seem to be miss calculated. I am on a 500 calories deficit plan. Yesterday fitbit said I burned 2526 calories in total ( that would mean that I can eat around 2000 calories). My food plan said that I am 69 calories OVER the budget, with me eating only 1305 calories. I only have this problem with my mobile app, on the fitbit computer site everything seems accurate and well calculated. 

And today the same problem seemed to appear on the food plan calories. ( only on the mobile app)

I tried to uninstall and install again the app, i tried to refresh it, to re-edit my food plan and even to restart (reboot) my fitbit but nothing worked. 

Also my mobile app has some glitches and shows wrong stats and numbers ( or no stats and numbers at all) and then randomly re-shows the correct ones again. ( this happened to the sleep log, calories burned, steps etc. )  

 If someone has any idea how can I fix the issues I have I will be really grateful because i use the app a lot and it is very important to me that everything is working properly. 

Kind regards, Anda 

Moderator edit: added label

Moderator edit: updated subject for clarity

[Marrrmaduke]

@andacarina can you please share your operating system? Are you using Android or iOS version of the app? Also, could you please post a few screenshots?

[andacarina]

 @Marrrmaduke I use an OnePlus 5T,  Android 8.1.0,  with OxygenOS version 5.1.7. 

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[Marrrmaduke · Accepted solution]

@andacarina ahhhh I see. It's the same for me. I really cannot explain why this particular tile lags. What I mean is this page always gets refreshed/updated last. So, I look only at the main tiles in the app and the histogram. The good news is the app and Versa track everything correctly. Bad news is if you really want to look at that particular screen, you may need to check it near midnight. It seems the data doesn't get synced quickly enough.