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Frustrated with fitbit

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‎08-12-2018 06:43

‎08-12-2018 06:43

My Ionic I just got for Christmas died friday..they dont even last a year?!?went out and bought the new Versa Saturday afternoon. Took us HOURS to get logged into the app!!! Ridiculous!! Finally got in but my community of friends does NOT show!! I show up on my friends, but they aren't on mine!! Not a happy fitbit user right now!! Suggestions??

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2 REPLIES 2

‎08-12-2018 09:05

‎08-12-2018 09:05

My suggestion is to contact Support immediately tomorrow.  Support reps may not see your issues here on the forum, and they would be in a better position to assist you.  If you look at the bottom of the webpage, you can see a link on how to contact them.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer

‎08-12-2018 12:58

In response to DramaQueenDiva

‎08-12-2018 12:58

Thank you & will do! 

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