help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Frustrating never stays connected

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-11-2022 21:21 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

‎04-11-2022 21:21 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

Settings don't change  work good for a day. Then stops connecting. Keeps saying syncing but doesn't.  Contact customer service go through all their steps. Works good for a day or so then back to not working.  Irritated!!! 

Best Answer
Labels:
1 REPLY 1

‎04-11-2022 22:58

‎04-11-2022 22:58

Hi @Tresabed - some phones are a bit special but make sure that battery saving is not enabled for Bluetooth or the Fitbit app so they can run happily in background.

Author | ch, passion for improvement.

Best Answer