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Someone from Fitbit need to explain this quickly. I’m UK based. I bought the special edition versa as I wanted the option of Fitbit pay. So have paid £20 more to have it. I have just learnt that the normal versa (UK only) also has Fitbit pay option. If this is the case which it seems it is why were UK customers not told this so they can make better decisions. I’ve effectively paid more for a something that the normal has anyway. Not ok with this at all
I wish I could tag an actual Fitbit representative
The information was in the specs if you did any research before purchasing. If you are that worked up about it just return the special edition and buy the normal version.
In the advertisement and bit I saw it said Fitbit pay was only available with special edition. I wouldn’t have thought it would mean only specifically for the US that’s silly.
Its the only reason why I got the special edition.
It's not UK only. It's Europe wide and I believe Australia has it that way too. The reason for that is that NFC is way more spread throughout Europe allegedly.
@cazspence Yeah it’s pants! They need to get more banks involved with out a doubt. I put it forward to Fitbit already not that they don’t already get that but a little push can’t hurt.
There’s an app bank account called starling bank which I was looking at the other day (didn’t realise it supports Fitbit pay) and a guy on here said he opened an account with them and his Fitbit pay has been working well. I don’t want to have to open an account to use Fitbit pay though. I know opening an account with starling bank is all done on your phone so it’s quick an easy but ...... I don’t know I want the option of my main bank.
If it’s any help there were only 2 banks on the list when I got my Versa last Tuesday, now it’s 4 including Santander so maybe it will get better soon.
Oh good. I mean they are taking their sweet time but at least it’s one of my banks are on the list would like to see my main bank though. Thanks for that @cazspence ill keep an eye out on the updates there
Seriously, get a Starling account anyway. It's so easy to transfer cash to it using your phone, and I've been using Fitbit Pay without a problem. Plus when you go on holiday it will save you loads in exchange fees, as you can use it abroad to pay or withdraw cash at the best mastercard rate. There are literally no downsides to it!
@r1skbreak3r I gave in and got the starling account 😅. Couldn’t wait any longer been waiting for this Fitbit for too long. I usually use revolut for international payment as the rates are fab but I’ll definitely check out the starling rate now too. Would love to try it out using my versa abroad
If you've used revolut then Starling is very similar, although better in that there's no limits on cash withdrawals abroad. I think they both use the same rates.
Ah that’s good to know. So far so good when it comes to using Fitbit pay. Sometimes it doesn’t go through but usually 3rd time it does. but I’m happy with Fitbit pay so far
Well I read it also that you could use contactless card payments in UK .. very disappointed. . I would of saved myself £100 And bought the charge. But I actually really like the Versa !
It's your bank that is at fault, not FitBit. FitBit can't force banks to enable/allow FitBit pay. This happens for other systems too e.g. Barclays only support Apple Pay and not Google Pay, FitBit Pay
