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GPS is not available on the new Fitbit app

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‎10-11-2023 01:20 - last edited on ‎10-11-2023 03:55 by Fitbit Moderator

‎10-11-2023 01:20 - last edited on ‎10-11-2023 03:55 by Fitbit Moderator

Why is the GPS not available on the Versa 2 on the new version of fitbit?

Moderator Edit: Clarified subject

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3 REPLIES 3

‎10-12-2023 04:01

‎10-12-2023 04:01

Hello there, @geo62. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with the connected GPS. 

Would you mind trying to use the connected GPS in the Fitbit app? Looks like we did have an inconvenience with the option, but it seems to be solved now. I tested mine and I did have the option to use the GPS. 

Let me know if you can too. 

Maria | Community Moderator, Fitbit


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‎10-12-2023 18:21

In response to MarreFitbit

‎10-12-2023 18:21

No, still can use gps.

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‎10-14-2023 03:31

In response to MarreFitbit

‎10-14-2023 03:31

My new app is not syncing with my Versa 2 ... heeeeeeelp pls I need it back

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