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Galaxy s9 doesn't always stay connected-Versa

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‎06-25-2018 09:37 - last edited on ‎10-11-2021 19:40 by Fitbit Moderator

‎06-25-2018 09:37 - last edited on ‎10-11-2021 19:40 by Fitbit Moderator

I have had my versa since the release date and it worked perfectly with my galaxy s7 edge. I can't work out how to get it to stay connected to my new galaxy s9. Any ideas please 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎06-25-2018 18:54

‎06-25-2018 18:54

Try to delete and re-add the Fitbit App.  I have a Galaxy S9 and it works great with the Versa.

KC | Texas
One, Charge HR, Charge 2, Versa | Galaxy S9 Plus
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‎06-25-2018 23:08

In response to swim4lifekac

‎06-25-2018 23:08

Thanks for the tip I tried that yesterday before I posted for help so fingers crossed it will work.

Thanks again.

Get Outlook for Android
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