04-26-2023
17:32
- last edited on
04-27-2023
14:18
by
AndreaFitbit
04-26-2023
17:32
- last edited on
04-27-2023
14:18
by
AndreaFitbit
For some time now I have had an alarm that goes off at 4:50 p.m. I do not presently and have never had an alarm set for that time. What can I do about that short of a factory reset?
Moderator edit: updated subject for clarity.
04-27-2023 05:30 - edited 04-27-2023 05:32
04-27-2023 05:30 - edited 04-27-2023 05:32
Hi @bbran That is a bit weird! You may need to do a factory reset, but first I would try Restarting your watch and then setting an alarm for exactly the time it goes off. Let it actually go off after you have done that, then cancel the alarm. That might stop it.
Helen | Western Australia
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04-27-2023 08:10
04-27-2023 08:10
I have done the restart, but will also try setting a new alarm for that time and then delete it. Will report back, thanks
04-27-2023 15:53
04-27-2023 15:53
OK, so I set an alarm for 4:50 PM, it went off at the right time, I tapped the checkmark to stop it and then 1 second later either it or another went off again for the same time, 4:50 PM. Does that provide any help for a fix?
04-27-2023
21:35
- last edited on
06-29-2024
17:14
by
MarreFitbit
04-27-2023
21:35
- last edited on
06-29-2024
17:14
by
MarreFitbit
Hi @bbran - is it an actual alarm or a notification of an alarm you get? Some alarms can be set via Google Assistant or Alexa. You could try asking them what Alarms they know of.
Avoid a factory reset if possible as the cause may be elsewhere.
Another way is to make loads of alarms until you can't make any more and see how many you have.
If you see 8 then you are seeing them all.
Author | ch, passion for improvement.
04-28-2023 06:16
04-28-2023 06:16
Looks like an actual alarm. I don't even have Google assistant or Alexa linked to my watch, that I know of.
Added alarms until maxed at 8.
I do have an alarm set for 4:57 PM. Could there be some reason it goes off early at 4:50?
04-30-2023 16:27
04-30-2023 16:27
So I deleted all my alarms and that stopped the random 4:50 p.m. alarm. Now I will add each alarm one at a time day by day and see if the problem recurs. Then I will report back
04-30-2023 20:20
05-01-2023 12:40 - edited 05-01-2023 12:42
05-01-2023 12:40 - edited 05-01-2023 12:42
@bbran I admit that I scanned your post and responses. You mentioned an alarm set at one time, but it goes off at a different time. If it’s a smart alarm, then it might go off at a slightly different time than the one you set.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-05-2023 08:59
05-05-2023 08:59
So I checked early on, and the smart wake was not set, though I seem to remember setting it to see what it said and then turned it back off. So, it was not on, but apparently the watch didn't actually turn it off. All seems OK now.