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Glance App stopped working

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‎02-15-2020 06:10 - last edited on ‎02-17-2020 11:19 by

‎02-15-2020 06:10 - last edited on ‎02-17-2020 11:19 by

Why was the glance app working on my versa lite yesterday but not today

 

 

Moderator edit: subject for clarity

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‎02-17-2020 11:25 - edited ‎02-17-2020 11:34

‎02-17-2020 11:25 - edited ‎02-17-2020 11:34

Welcome to the Fitbit Community, @Taniaparkins. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that the Glance app stopped working on your Versa Lite. Thank you for letting me know that it was working previously. I recommend trying the troubleshooting instructions from this help article: How do I set up and troubleshoot apps on my Fitbit device?

 

You can also check this help article with useful information: How do I connect my Fitbit account with another app?

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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