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Glass face coming off-Versa 3

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‎05-21-2023 09:28 - last edited on ‎05-21-2023 14:47 by Fitbit Moderator

‎05-21-2023 09:28 - last edited on ‎05-21-2023 14:47 by Fitbit Moderator

The glass face coming off seems to be a very common problem. When one figures out what a Fitbit costs per day before a failure -the decision to keep buying a new one is less attractive.  The online chat promises a reply, which so far I haven't gotten. Purchased an expensive glue and tried my best to reattach the faceplate but it only held a couple months. 

Are these watches designed for failure to keep us buying new ones? Anyone else have better luck with a different brand? Any other devices compatible with the Fitbit app?

These should be recalled and replaced, not just become junk after a year

20230520_161747_(1).jpg

Moderator edit:  updated subject for clarity

 

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