Google Assistant isn't working on my Versa 3

[elinth]

I have always been able to talk to g.a and send a text message but now, most of the times it says "something went wrong but it may work if you try again".

Bothers me so much, I'm using it all the time 😞

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @elinth. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand how you must be feeling. 

I've seen you contacted our Support Team before posting here. Please stay tuned to your inbox for updates on your case! 

We hope your issue is solved soon. 

[Smstext]

Same thing with Amazon Alexa voice assistant today. The Fitbit app seems to become more and more broken each day 

[MarreFitbit · Accepted solution]

Hi there, @Smstext. Thanks for stopping by in the Community Forums and sharing the details about the issue with Alexa and your Fitbit device. I understand where your concern is coming from. 

Please note the microphone in your watch only turns on when you’re using a feature that requires your voice, such as a voice assistant. The microphone turns off when the voice assistant responds, when you close the voice assistant, or when your watch’s screen turns off.

Fore more information and troubleshooting steps, see: How do I respond to messages with my Fitbit device? and What should I do if my voice assistant doesn't work on my Fitbit smartwatch? 

However, you can try these few troubleshooting steps to see if it will fix what you are experiencing:

1. On the Fitbit app, tap on your profile's icon > Versa 3 > Amazon Alexa and log out.
2. On your phone's settings tap on Apps > Fitbit > Storage > Clear Cache.
3. Go back one screen and tap on force stop.
4. Uninstall and reinstall the Fitbit app.
5. Reboot your phone.

Hope that helps.