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Google Assistant won't connect to my Versa 3

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Google assistant won't link to my versa 3. I have deleted and reinstalled the app. Hard reset the watch twice. I still am unable to get it to connect.  I just get the spinning circle on my phone then it times out.

Moderator Edit: Clarified subject

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Hi there, @Cuiffitelli. Welcome to the Fitbit Community Forums. I'm sorry to hear that you can still connect your Versa 3 to Google Assistant. Thanks for the steps you've tried already in order to solve this issue, I will be glad to continue assisting you. 

Before anything else, please make sure of the following factors which are required to install and use Google Assistant

  • Your watch and the Fitbit app are updated.
  • The Fitbit app has been allowed to run in the background.
  • Your phone is within 30 feet of your watch.
  • Your phone has an internet connection, either through WiFi or a cellular data signal.

If those conditions are met, I'd recommend to log out from the Fitbit app, force quit the Fitbit app, reboot your phone and restart your watch. Then, open the Fitbit app, pull down on the screen to force a manual sync and try activating Google Assistant one more time.

Maria | Community Moderator, Fitbit


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Thanks for the advice. I checked the items you mentioned and did the processes you listed but unfortunately I'm still having the same issue.   

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Hello, how are you doing

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No luck. Google asset still won't connect 

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