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Google pixel 3a and Versa 2 inconsistency

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‎12-26-2019 14:58

‎12-26-2019 14:58

I purchased a Versa 2 a few weeks ago to go along with my Google Pixel 3a. I didn't realize the 3a wasn't listed as compatible, as I knew the 3 and 3xl was compatible and assumed as Google just purchased Fitbit that one of their best sellers would be included as one of the 200+ compatible phones. No problems with synching or getting functions to work at some point, but text and call notifications in particular are very spotty- may work well for a couple straight days and then doesn't work at all. My husband just got the same Fitbit for Christmas (same phone), and wondering if we should just return it if the fix will not happen any time soon.

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‎12-26-2019 18:18

‎12-26-2019 18:18

Sorry you’re disappointed, @VanessaFromMA . You should be able to return the Versa 2 to your retailer. It will depend on their return policy. Many in the US offer a 45 day limit. Unfortunately, we have no timeline as to when/if the Alphabet/Fitbit purchase will be finalized, or what the new company will decide to do. 

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