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Green heart monitor rate constantly on Versa

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Hi

 

My sleep and heart rate hasn't been recording on the app since new years day.  I noticed that my battery was depleting in less than 12hrs.  Then yesterday it stopped tracking steps as well.  After looking on the forum I've done a reboot on the versa by pressing the buttons until the watch vibrates, I have turned off the heart rate monitor in the settings numerous times, have deleted the app and reinstalled it.  I ran the software update earlier in the month too.  I discovered today whilst trouble shooting that the green light on the back is constantly on (which I now realise was draining the battery).  Anyone experienced the same issue and have a resolution please?  Cheers

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Try a Factory Reset by swiping left to Settings and then About, Factory Reset.

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