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Green light on back of Versa staying on

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‎10-21-2020 03:23 - last edited on ‎10-22-2020 10:53 by Moderator Alum

‎10-21-2020 03:23 - last edited on ‎10-22-2020 10:53 by Moderator Alum

I wore my Versa in the batg last night and now all of the sudden the green sensor light won't turn off and is draining my battery.

 

 


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‎10-22-2020 10:53 - last edited on ‎12-03-2024 07:49 by Fitbit Moderator

‎10-22-2020 10:53 - last edited on ‎12-03-2024 07:49 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums @AHudson19, I'll be glad to help you with this. 

Thank you for sharing that you've been having trouble with the heart rate LED lights that are not turning off after you used the Versa in the bath. 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.

Have a nice day! 

Davide | Italian and English Community Moderator, Fitbit


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