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HR and Sleep Tracking Quit as of 9/22

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‎10-01-2019 06:24

‎10-01-2019 06:24

I've recently noticed that my calorie burn for the exact same treadmill workouts have dramatically dropped. I dug a little deeper and just discovered that as of 9/22, my HR and sleep tracking features have stopped working. I have screen shots of this. I just reset the Fitbit itself in hopes that will be a fix. If not, I will reset to factory settings and try that. I have only had the Versa since June when I upgraded from the Flex 2. Has anyone else had this issue recently and if so, what is the solution? Thanks in advannce. 

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‎10-01-2019 10:26

‎10-01-2019 10:26

The HR option is no longer working on my Fitbit and I'm also not getting notifications.  Do they both have to do with the recent update to my iPhone?

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‎10-01-2019 12:28

In response to LLEIBFRIED

‎10-01-2019 12:28

I did the update on my phone and resetting the fitbit versa, I started receiving the notifications  again but not the HR and I don't know how to make it work again

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