10-29-2019 08:24
10-29-2019 08:24
Hello
I noticed on sunday that my versa was losing battery life very quickly, in bed I noticed the red light on the back was permanently on and that the versa was not displaying my heart rate and had not tracked any steps that day.
A quick search of the forums helped and I conducted the following steps:
Reset, didnt help.
Powerdown then up again, didn't help.
Reset to factory settings - then re-pair - didnt help.
Upgrade firmware to 32.68.9.15 - red light off! but no HRM, no step tracking and screen now flickering dim/bright and firmware running v slow, taking ages to respond to touch input, then screen changes in juddery, slow fashion.
I basically took a bad situation and made it worse
Anything else I haven't tried?
Thanking you.
Ang
Answered! Go to the Best Answer.
10-29-2019 08:28
10-29-2019 08:28
You have done all you can do. Contact Customer Support.
10-29-2019 08:28
10-29-2019 08:28
You have done all you can do. Contact Customer Support.