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HRV numbers not available-Versa 2

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‎09-21-2021 04:44 - last edited on ‎09-22-2021 14:56 by Fitbit Moderator

‎09-21-2021 04:44 - last edited on ‎09-22-2021 14:56 by Fitbit Moderator

I received my Versa 2 Sept 5th. I've only seen 2 HRV numbers. Its not recording nightly rhythm for 10 days. What happened? I did an update and still nothing 😪

 

Moderator edit: updated subject for clarity

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‎09-22-2021 14:56

‎09-22-2021 14:56

Welcome to the Fitbit Community, @KellYland.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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