Hate Versa

[BeckaRN]

I hate the Versa! I cannot receive notifications even after attempting all troubleshooting! Now I cannot even re-pair it through my Bluetooth or even pair it with the app on my phone! Worst Fitbit purchase EVER! 

[Paul500W]

Android or IOS?

I have both the Ionic and my wife has the Versa and we both have Android and everything works fine. I would suggest a factory reset first and go from there.

[susiepyle]

the exact same thing is happening to me.  One month old, worked fine then last week it stopped connecting to the app and now it won't connect, no matter what I do to troubleshoot. 

[susiepyle]

had the same issue.  I just called the help line at (877) 623-4997.  They walked me throught the steps and now it works!

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@BeckaRN wrote:

I hate the Versa! I cannot receive notifications even after attempting all troubleshooting! Now I cannot even re-pair it through my Bluetooth or even pair it with the app on my phone! Worst Fitbit purchase EVER! 

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[susiepyle]

I just called the help line at (877) 623-4997.  They walked me through the steps and now it works!

[DramaQueenDiva]

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@BeckaRN wrote:

I hate the Versa! I cannot receive notifications even after attempting all troubleshooting! Now I cannot even re-pair it through my Bluetooth or even pair it with the app on my phone! Worst Fitbit purchase EVER! 

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Have you done a Factory Reset on the Versa? Just hold down all 3 buttons for a few seconds, or you can do the following:

1.) Swipe left to "Settings"

2.) Select "About"

3.) Select "Reset To Factory Settings"

It will then walk you through the setup process.

[Replace1234]

I hate the Fitbit versa. You should have fixed syncing issues before putting on the market. It was a Christmas present and I want the money back since I was given the receipt. TERRIBLE PRODUCT.