01-19-2022 12:59 - edited 01-19-2022 13:00
01-19-2022 12:59 - edited 01-19-2022 13:00
I have a Versa and was recently given a Versa 2. In searching to see if it uses the same charger as the Versa (it doesn’t) I noticed the questions regarding being unable to have both on my account at the same time due to software issues. The last post I saw for this was from 2019?
Very disappointed!!
Has there been any progress on resolving this problem?
01-19-2022 13:25
01-19-2022 13:25
Hi @MadamVastra as long as both your Fitbits use the Fitbit Gallery, you can't use them on one account at the same time.
01-23-2022 09:51 - edited 01-23-2022 09:52
01-23-2022 09:51 - edited 01-23-2022 09:52
Thanks so much for your reply. Maybe a better question would be is there a way to set up more than one Fitbit gallery? Could I set up another gallery? Just wondering.🤔😊
I probably need to go back and check out how to set up a Fitbit and refresh my memory on that. Thanks again for your reply..😊
01-23-2022 18:02
01-23-2022 18:02
@MadamVastra one account, one Fitbit Gallery. You could set up a second account using the other Versa, so you could set up on the gallery, too.