Have to click left button twice to turn on screen

[spudatron]

Hi,

The screen on my Versa won't turn on when I press the left button on the watch to display the clock face. I have to press the left button a 2nd time to get the screen to activate. This seems like an issue with the watch as it wasn't happening when I first got it.

Ideally I would raise my wrist to view it but the raise to wake function is very poor on the Versa. The watch has to be completely perpendicular to the ground to force the screen to wake and this is not a very natural action.

Can you help with this?

[NellyG]

That sounds odd. Have you tried restarting your Versa several times? If not, give it a try.

Restart your tracker

[spudatron]

I restarted it just once, are you suggesting to restart it multiple times consecutively?

[spudatron]

I tried it multiple times and an no luck, does anybody else have any suggestions on how to resolve my issue?

Thanks

[Marrrmaduke · Accepted solution]

@spudatron What clockface are you using? 3rd party? I noticed that some clockface are quite resource "heavy"/demanding and may be displayed with a delay. Hence your double clicking. Try changing to one of the Fitbit originals and see if issue persists.

[spudatron]

Thanks Marrrmaduke, that did the trick, working much better now.

[Marrrmaduke]

@spudatron I'm glad we could help! 😊