03-30-2018
17:12
- last edited on
04-06-2018
14:23
by
ErickFitbit
03-30-2018
17:12
- last edited on
04-06-2018
14:23
by
ErickFitbit
Has anyone ordered a rose gold/peach and have it arrive already? I don't know if I should order from Fitbit and have it come April 13-20 or Best Buy and have it come on April 16th... And I really can't wait!
**update**
!!! I just ordered it from Fitbit.com!!!
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Moderator edit: edited title for clarity
04-05-2018 11:29
04-05-2018 11:29
trilliumknits, I am crossing my fingers that you would get to enjoy yours in a few days! I was on the phone with them for 40 mins. It seems there was a major disconnect between their customer service and their warehouse system. I was put on hold several times so they can confer with their warehouse associate.
04-05-2018 11:32
04-05-2018 11:32
Mine still says processing, too 😞 my card was charged at about 9:30 p.m. last night, so I was hoping for a shipping email today.
I've read that a few other people got their shipping notifications, but none for me (so far).
04-05-2018 11:32
04-05-2018 11:32
On Facebook people are showing that they have received there “ Versa “
04-05-2018 11:38
04-05-2018 11:38
Just an FYI, Fedex just sent me an email indicating that they've picked up the package and it is on its way. The email also specifies an expected delivery date of Monday. But if they hand it off to the USPS when it arrives in town tonight/tomorrow (which is why I think they're specifying a delivery date of Monday), the USPS could certainly deliver it to me on Saturday.
04-05-2018 11:40
04-05-2018 11:40
Same as you Sayers. I preordered the special pink/purple on 3/13 with my bank account on Paypal and it still says processing. argh!
04-05-2018 11:46
04-05-2018 11:46
@PRT940 – I don't think USPS does Saturday delivery, unless it's built into the shipping method (i.e. overnight or something). I believe the only exception is Amazon Prim-e orders, since they have a special contract with the Postal Service.
04-05-2018 11:46
04-05-2018 11:46
(for some reason, the system won't let me post the name of Amazon's subscription/membership, but I think we all know what I'm referring to)
04-05-2018 11:57
04-05-2018 11:57
I was just told the card has been approved for charge, now they just need to send me a tracking number
04-05-2018 12:10
04-05-2018 12:10
It's good that you called Fitbit and were able to verify your order. As an added measure, I would log into Pay Pal one more time to verify the shipping address.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!04-05-2018 12:32
04-05-2018 12:32
Some were shipped out and now they are on back order again.
Wendy | CA | Moto G6 Android
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04-05-2018 12:35
04-05-2018 12:35
They're on back order? Even with the people who pre-ordered?
04-05-2018 12:50
04-05-2018 12:50
Mine just shipped. Says it will be here on the 9th. I'm from Maryland.
04-05-2018 12:52
04-05-2018 12:52
Jealous!
04-05-2018 13:07
04-05-2018 13:07
@nmo9 right?! It’s so confusing
04-05-2018 13:12
04-05-2018 13:12
Which did you order? I did the silver versa in the 28th and still nothing charged to my card. I'm in Canada as well
04-05-2018 13:14
04-05-2018 13:14
@WendyB: Where did you hear that they're on back order? And does that apply to people whose orders begun processing last night? 😞 my credit card was already charged, so I'll be pretty upset if it doesn't ship.
04-05-2018 13:14
04-05-2018 13:14
I just got an email from FedEx and they have my Versa! Scheduled to be delivered Monday!!
04-05-2018 13:15
04-05-2018 13:15
@nmo9 Which one did you order? I just got an Email from Fedex saying they have my Fitbit, and it’s scheduled to be delivered Monday!
04-05-2018 13:16
04-05-2018 13:16
im thinking its going to be in the next couple of days at most. i believe the ones shipping out on the 18th (or 16th, whatever day other places like target, amazon, etc.) are because it's not the fitbit website. I believe if you pre-ordered from the fitbit website, you will def get them before that date. i could be wrong though. It seems like everyones have been slowly starting to ship within the last one or two days.
04-05-2018 13:21
04-05-2018 13:21
@nmo9If they charged your credit card it will ship. You should get an email with the shipping info
Wendy | CA | Moto G6 Android
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