12-13-2021 21:52 - last edited on 12-14-2021 04:31 by MarreFitbit
12-13-2021 21:52 - last edited on 12-14-2021 04:31 by MarreFitbit
I haven't gotten the weekly summary reports for the last two weeks. What is the problem?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
12-14-2021 04:34 - edited 03-14-2024 06:09
12-14-2021 04:34 - edited 03-14-2024 06:09
Hi there, @SunsetRunner. Welcome to the Community Forums.
If you haven't done so yet, I suggest doing the following:
What you can do for the moment to see your stats is:
Please keep in mind that our system submits weekly report totals between Sunday night (11:59P) and early Monday morning. In order for our system to generate a complete week’s worth of data in a weekly report, the tracker must sync by Sunday night or early Monday morning to be included in the weekly report. Reports are sent out Mondays and continue through Tuesday of every week.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
12-14-2021 04:34 - edited 03-14-2024 06:09
12-14-2021 04:34 - edited 03-14-2024 06:09
Hi there, @SunsetRunner. Welcome to the Community Forums.
If you haven't done so yet, I suggest doing the following:
What you can do for the moment to see your stats is:
Please keep in mind that our system submits weekly report totals between Sunday night (11:59P) and early Monday morning. In order for our system to generate a complete week’s worth of data in a weekly report, the tracker must sync by Sunday night or early Monday morning to be included in the weekly report. Reports are sent out Mondays and continue through Tuesday of every week.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...