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Having a FitBit Versa and a Charge 2 on same account.

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‎06-19-2019 22:08

‎06-19-2019 22:08

I love my new Versa, but I am not allowed to wear it on my wrist at work. So I got and ankle strap for my Charge 2 and I wear that to work. Eventually they sync and get all the steps to match up. My issue is they don't always sync. I use the app on my phone and computer at home. I was wondering if I can change any settings to make this situation better? Currently I have it on all day sync. Sometimes they will sync when I hit sync now and other times they won't.

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‎06-20-2019 02:17

‎06-20-2019 02:17

Hi @DebyDoingIt  I have tried having my versa on the same account as one of my other trackers and thoughbit works better with the trackers with the old Operating System, it does seem to upset syncing. I have reluctantly reverted to having only the Versa on my main account, and my other trackers on a secondary account. It is annoying, but as far as I am aware, there is nothing you can do to make them work better together.

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Helen | Western Australia

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