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Having to set up versa 3 every time since new app upgrade

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‎10-21-2023 12:13

‎10-21-2023 12:13

Ever since the new update when I switch from parent mode to kid mode it tells me I will lose connection with my versa 3.

When I come back to parent view from kid view my device is no longer there and I have to set it up all over again.  This is every single time I switch between parent and kid mode 

I have logged out, switched off Bluetooth, turned phone off, rebooted Fitbit, turned back on, set up app again and still nothing changes!

Please help it’s very annoying!!

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1 REPLY 1

‎10-29-2023 06:11

‎10-29-2023 06:11

Same here. Every time I switch in and out of parent mode from my kids ace I need to add my charger 5 again.

ask my kids ace 3 keep on having the wrong time when I don’t sync for a period of time.

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