help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart Rate Zones not accurately reporting what is in the heart rate graph on Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-14-2021 08:29

‎01-14-2021 08:29

Starting today, my heart rate in the heart rate graph is not matching with is reported in the 'time in the heart rate zones'.  So even though the graph shows that most of my 30 minutes was spent in peak or cardio, the time in zones is reporting below zones for the entire spin class.  I know that people are experiencing this problem on other FitBits.  Any solutions out there??

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-14-2021 09:54

‎01-14-2021 09:54

First option is to restart the watch to see if it clears

 

Shut down watch

[ Swipe left, Settings,

at the bottom, About,

at the bottom, Shutdown]

 

wait a minute


Start watch [Hold button till it vibrates and wait for Logo and clock to reappear]

Author | ch, passion for improvement.

Best Answer
0 Votes