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Heart rate , active minutes and exercise tracking not working

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‎12-12-2018 01:37

‎12-12-2018 01:37

Hi, there was an app update on fitbit. After the update, the app is not showing my active minutes and heart rate. The device is not recording workout properly. Only the steps are being shown. This happened only after the versa update.

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0 Votes
2 REPLIES 2

‎12-12-2018 06:08

‎12-12-2018 06:08

Have you restarted your Versa several times? That usually fixes this sort of problem.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎12-12-2018 06:20

In response to NellyG

‎12-12-2018 06:20

Thanks. I restarted it. It is working fine

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