Heart rate discrepancies between app and Versa.

[Kember]

 While walking my Fitbit reads that my PPM goes up to 158 however when I pull my Fitbit app up  it reads that my heart rate at that time is only 120. What would cause my fitbit to show one thing and my app showing another?

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Kember thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. Tell me, have you restarted your Versa already by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen? Which clock-face are you currently using? 

At this moment, I would like to suggest you to change your clock-face to a Fitbit clock-face and then check if the heart rate is still showing different to what you're able to see in the app after you sync your Versa. If it does, let us know so we can check this further. 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

[Kember]

Thank you I will try it.

Sent from my iPhone