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Heart rate hasn't moved from 67 for several days on my Versa 2

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‎04-05-2021 08:31 - last edited on ‎04-05-2021 17:55 by Fitbit Moderator

‎04-05-2021 08:31 - last edited on ‎04-05-2021 17:55 by Fitbit Moderator

My heart rate monitor on my watch has been stuck on 67 for several days. 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎04-05-2021 17:54

‎04-05-2021 17:54

Thank you for visiting the Fitbit Community, @Pafitzy.

 

Thanks for the information provided.

 

To resolve difficulties with heart-rate readings, we recommend following these troubleshooting steps.

 

Hope this helps.

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‎04-05-2021 23:34

In response to EdsonFitbit

‎04-05-2021 23:34

Hi I tried restarting my watch and now the heart monitor is just blank. 

 

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‎04-06-2021 14:09

In response to Pafitzy

‎04-06-2021 14:09

Thank you for the update, @Pafitzy.

 

The best way to get help for this problem is to chat with us online or give us a call.

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If you have any question, please let us know.

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