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Heart rate now showing on versa face

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My heart rate is not showing on the face. I know it is working because it shows on the app.  ?? I have turned the heart function on and off. I have turned if ott and reset the device - did not help. I did a hard reset and then turned the function off and back on - did not help.  I did the above and and synced it with the Fitbit app both ways.. Nothing seems to work.  Any suggestions?  All I get is the little heart and ????

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It sounds like an issue with your clock face.  Try switching to another clock face.  The ones "by Fitbit" seem to be the most reliable, but most others work fine but occasionally develop problems.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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It sounds like an issue with your clock face.  Try switching to another clock face.  The ones "by Fitbit" seem to be the most reliable, but most others work fine but occasionally develop problems.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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OK that worked -- New Watch face

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Thank you. That did work. I had a FitBit face but when I changed it all functions worked. For the first time it is also showing my steps.  Thank you JohnnyRow!!

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