Heart rate screen frozen

[AmandaL42]

The screen showing fat burn, cardio and peak has been showing the same timings for the last couple of weeks although it seems to be logging them okay on the app. It's frustrating not to have accurate info on the watch.

I've updated my Versa today and it's still showing the same times.

Has anyone else had this problem or has suggestions for fixing it?

Thanks

 

[SunsetRunner]

Hi, from the picture I see you're using a Third Party Clock Face. Change your Clock Face to one developed by Fitbit itself and see if that solves your problem. BTW: before updating your watch, it's always to be recommend to change your Clock Face to one developed by Fitbit itself in order to avoid problems with Third Party ones. Regards kuzibri 

[Giampi71]

That is not a clockface but the today app.

[SunsetRunner]

Hi @Giampi71 , thanks for the info. Personally I never use it, therefore the misunderstanding. Regards kuzibri